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Shipping and Returns
Rebel & Dutch delivery partner
Your order will be shipped using PostNL and its international network of worldwide partners.
Time of delivery
If you’ve placed your order before 4 p.m. (C.ET.) on a business day we’ll ship it the next day. If you live in The Netherlands or Belgium you’ll even receive your order within 3 (business) days. For the rest of the European Union it can take up to 5 business days for your order to arrive. Orders outside of the European Union can take up to a maximum 14 business days.
Track and Trace
You can follow the status of your order and shipment in your Route + Distance account. Don’t have an account or not able to login? No worries. Once we’ve shipped your order you’ll receive an automated email containing a tracking link from our shipping partner PostNL.
Not at home?
Missed the delivery? You will find a note in your mailbox with an update on the status of your delivery. For instance, if they delivered the package to one of your neighbours or they’ll com back for another try. Usually they’ll first try to deliver it at one of your neighbours. If they find no one home there as well they’ll come back for another try. If at the second try they still find no one home the package gets forwarded to a local Parcel shop or Pick-up point where it will be available for pickup for the next 2 weeks. After those 2 weeks the package we’ll be automatically returned to our address.
Flat rate: €4,95
Belgium, Luxembourg, France, Germany and United Kingdom
Flat rate: €9,95
Orders from € 79,90: Free Shipping!
Other European Union Countries
Flat rate: €9,95
Orders from € 119,90: Free Shipping!
Worldwide (United States, Australia etc.)
Flat rate: €19,95
Orders from € 199,90: Free Shipping!
EXCHANGING FOR ANOTHER SIZE
We don’t offer an exchange service. If you’re in need of a replacing size you can make a new order with the replacing size at any moment in the return process.